State Farm® Insurance Agent Chris Palmer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jason Martin
September 15, 2026
5
out of
5
rating by Jason Martin
"Absolutely fantastic insurance agent. Easy, reliable, quick, and very nice folks to deal with. I wouldn’t use anyone else."
We responded:
"Thanks so much for the wonderful review! We’re thrilled to hear you found our team easy to work with, reliable, and quick— and that you had a great experience overall. We truly appreciate your trust and would be happy to help you anytime in the future!"
Kerstin Driscoll-Witt
September 14, 2026
5
out of
5
rating by Kerstin Driscoll-Witt
"Cannot say enough about the amazing, timely help/ replies from this agency. We have worked with Chris Palmer agency for years and cannot say enough good things about the service we have received. If you are looking for a great company to provide all of your insurance needs- home/ auto/ etc, Chris Palmer Agency is highly recommended."
We responded:
"Thank you so much for your wonderful review! We’re truly grateful that you trust our Agency with your insurance needs. If you ever need anything, we’re here for you—thanks again for the recommendation!"
Benjamin DeCocker
September 9, 2026
1
out of
5
rating by Benjamin DeCocker
"⭐ 1/5 Nightmare experience
Hail Damage denied
Overpriced for car insurance
Local staff is OK, corporate staff is an absolute nightmare.
The staff at Chris Palmer’s State Farm office were professional, but our experience when we needed help with a major hail damage claim was extremely disappointing.
After paying thousands of dollars in premiums over the years, we felt there was very little guidance or support in helping us navigate the claim. We had to do much of the follow-up ourselves, and the claim ultimately resulted in no payment.
We found our homeowners and auto insurance through State Farm to be very expensive compared with other options available to us. After this experience, we canceled our policies and switched our homeowners insurance to Amica and our auto insurance to Progressive.
Our experience with Progressive was completely different. They handled nearly $6,000 in hail damage to our vehicle from the same storm, the process was straightforward, and our premium did not increase as a result of that claim.
A family member also shared a very poor experience with State Farm, which only reinforced our decision.
Never again. This was our first and last time with State Farm Insurance."
We responded:
"Thank you for sharing your experience. We’re truly sorry that your hail damage claim did not turn out as you hoped and that the process felt confusing and unsupported. That said, claim decisions are made based on the facts documented during the inspection and the terms of your policy. When coverage questions arise, we always aim to communicate what information we have, what’s needed to move the claim forward, and why a final determination is made. We regret that you felt you had to do much of the follow-up yourself and that the outcome was not resolved in a way that met your expectations.
Regarding pricing, premiums are set based on risk and rating factors specific to each policy and household, which can differ from carrier to carrier and from year to year.
If you’re willing, I would like the opportunity to review your experience with my team. Please contact our office at 607-484-8400 and ask for Chris.
"
Matt Arnold
August 26, 2026
5
out of
5
rating by Matt Arnold
"The entire group is amazing. Also Liz is a great singer!"
We responded:
"Thank you for the great review, Matt!! We appreciate your business!"
Lori Shank
August 18, 2026
5
out of
5
rating by Lori Shank
"Fran at Chris Palmer State Farm was super helpful with getting a rental care arranged for me while my car is being repaired! She was also very friendly and efficient."
We responded:
"Thank you so much for your review, Lori! We’re glad Fran was able to help you assist you! We appreciate your kind words about her friendliness and efficiency, and we’re here whenever you need us!"
Sky Smart
August 5, 2026
5
out of
5
rating by Sky Smart
"Frances Fisher is the only agent I request at this office because she truly provides excellent customer service.
She is patient, professional and takes her time to explain everything in detail.
She even followed up with me weeks later on something I was confused about and explained everything with such clarity.
I truly enjoy talking to Frances because even over the phone you can tell she loves what she does and is here to serve the customer.
I have had a few different auto insurances over the years but I can say Frances definitely makes me stay at State Farm."
We responded:
"Thank you so much for sharing your experience! We’re so glad you’ve had a positive, supportive journey with Fran. We are so happy to hear she takes such great care of you. We truly appreciate your kind words and are grateful to have you as a State Farm customer!"
Mar Gio
July 16, 2026
5
out of
5
rating by Mar Gio
"We are very pleased with quick and friendly customer service here! We highly recommend this State Farm Insurance office for auto and home."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear you had a quick and friendly experience with our team. We truly appreciate your recommendation and look forward to helping you with your auto and home insurance needs."
Yesenia Pagan
July 14, 2026
5
out of
5
rating by Yesenia Pagan
"I just switched to State Farm and so far, they’ve been pretty great! The workers at this office are really nice and really patient. Sam was really helpful, she answered all of my questions thoroughly, made sure I got everything that I wanted and needed for my car insurance. The switch over process was super simple and easy enough, that I probably could’ve done it myself, but Sam made it 100000 times easier. Thanks so much!"
We responded:
"Hi Yesenia, thank you so much for the wonderful review! We’re thrilled to hear Sam and the team were able to make your switch to State Farm easy and stress-free. We truly appreciate your trust and are grateful to have you as a customer. If you ever need anything, we’re here to help!"
Mads Lockett
July 13, 2026
1
out of
5
rating by Mads Lockett
"I have never had as many problems as I have had with them. They are extremely rude. Talk to Liz and she is the rudest one there. They put incorrect information on my policy and Liz proceeded to say I lied and will not fix the mistake SHE made. Go to any other State Farm BUT this one!!"
We responded:
"Hi Mads, thank you for your feedback. We’re sorry to hear about your experience. However, we’re unable to locate you in our records/book of business, and Liz does not recall this interaction and is out of character as she has been part of our team for over 5 years.
We’d be glad to look into what happened and help in any way we can. You can reach us at 607-484-8400. Thanks again, and we hope we can resolve this."
Corey Green
July 9, 2026
5
out of
5
rating by Corey Green
"Tara was great to work with due her professionalism and knowledge of my insurance needs."
We responded:
"Thanks so much for the great review, Corey! We’re happy to hear Tara was professional and knowledgeable of your insurance needs. We truly appreciate your business."
Christina LoGalbo
July 6, 2026
5
out of
5
rating by Christina LoGalbo
"My agent Liz goes above & beyond to not only make you feel like a valued customer, but will make sure your claim is being taken care of appropriately (if needed). She rocks & because of her I wouldn't dream of looking elsewhere for my insurance needs. Truly a gem in this business that shines brightly!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Liz consistently goes above and beyond and makes you feel valued—while ensuring your claim is handled appropriately. We truly appreciate your trust and the kind words. We look forward to being your insurance partner for years to come! ⭐️"
jason tennant
July 1, 2026
5
out of
5
rating by jason tennant
"Tara was great very helpful and got things done very quickly for me... Definitely a great experience"
We responded:
"Thanks so much for the great review! We’re happy to hear Tara was helpful and able to get everything handled quickly for you. We truly appreciate your business and look forward to helping you again in the future!"
Cody Rose
June 1, 2026
5
out of
5
rating by Cody Rose
"Chris and his team at Chris Palmer State Farm are great. Very professional. Love working with them."
We responded:
"Thank you so much for your kind review! We’re thrilled to hear our team
were professional and that you’ve enjoyed working with us. We truly appreciate your support and look forward to continuing to help you."
Deegan Smith
May 31, 2026
5
out of
5
rating by Deegan Smith
"Great service"
We responded:
"We’re so glad you had a great experience! Thank you for the 5-star review—we look forward to serving you again."
Lew Martin
May 28, 2026
5
out of
5
rating by Lew Martin
"Fran was awesome! Thanks"
We responded:
"Thank you so much for the great review! We’re glad Fran was awesome and we’ll be sure to pass along your thanks. We appreciate your business!"
Kyle Krause
May 12, 2026
5
out of
5
rating by Kyle Krause
"This local branch Is beyond reproach on their customer service. Follow ups are timely And they treat you like family. Anytime I’ve had an issue. They were extremely easy to talk to and always made sure that I was taken care of. They do go the extra step to get it right the first time."
We responded:
"Thank you so much for the wonderful review! We’re truly glad to hear you’ve had such a great experience with our team. Our goal is to make every visit feel easy, timely, and personal—and we’re happy we could treat you like family and take care of everything the right way the first time. We appreciate your support and look forward to helping you again anytime."
Mike Parke
May 6, 2026
5
out of
5
rating by Mike Parke
"Francis F helped my wife and I out tremendously. She went above and beyond what I expected. We will be doing more business with her and the Chris Palmer Agency 😀"
We responded:
"Thank you for taking the time to share the great experience you had with Tara and our office. We appreciate your business."
Brittany Rice
April 30, 2026
5
out of
5
rating by Brittany Rice
"Liz Vallet is the most incredible insurance agent I have ever had the pleasure of working with, her customer service was above what I expected, she was extremely efficient as well! 10/10 RECOMMEND this agency to all!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Liz delivered exceptional service and was so efficient. We truly appreciate your recommendation!"
Alexandra Bouillon
April 20, 2026
5
out of
5
rating by Alexandra Bouillon
"An amazing team - detail oriented, human, and local. Superbe communication, excellent follow through, and clear about the discounts available. Doesn’t get better than them."
We responded:
"Thank you for the kind words! We’re so glad you felt the care, clear communication, and great follow-through from our team. We truly appreciate your review!"
Chris Thomas
April 16, 2026
5
out of
5
rating by Chris Thomas
"Tara and the entire Chris Palmer State Farm team is always great to work with."
We responded:
"Thank you for the great review! We’re glad Tara and our team always make things easy for you— we truly appreciate your support."
Michelle Schneider
April 10, 2026
5
out of
5
rating by Michelle Schneider
"We have been using this agency for years, hands down best choice when we switched over. Attentive to details, policy changes and always a positive experience when I call or email with a quiestion!"
We responded:
"Thank you for your kind words and choosing us to service your insurance, Michelle! We appreciate your business!!"
Mary Beth Curtin
April 8, 2026
5
out of
5
rating by Mary Beth Curtin
"The staff are always very helpful when I call and take the time to answer all of my questions."
We responded:
"Thank you for your review, Mary Beth! We appreciate your business and always happy to help!"
Ellen Noll
March 26, 2026
5
out of
5
rating by Ellen Noll
"Everyone in this office is always very helpful and kind. My family has has State Farm for over 30 years"
We responded:
"Thank you for trusting our Agency for your insurance needs for over 30 years! We appreciate you, Ellen!"
Tomilynn Carner
March 9, 2026
5
out of
5
rating by Tomilynn Carner
"Tara was incredibly helpful, and answered all my questions promptly. She was kind, patient and professional. Thank you!"
We responded:
"Thank you, Tomi! We appreciate you and your business! "
Larry Simpson
February 26, 2026
5
out of
5
rating by Larry Simpson
"Very friendly, and very professional, and very helpful. I highly recommend. Also Chris is very involved in the community. Stop by and ask for Chris Palmer. You won't be disappointed!"
We responded:
"Thank you Larry!! It was great to see you yesterday."